Updating service books blackberry

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Service records can be pre-installed on the device (preloaded service records), sent over-the-air (OTA), or sent when the device is connected to the Black Berry Desktop Software.The selection of service records on the smartphone depends upon the features provided by your wireless service provider and the IT policies set up by your organization.The following table outlines the most common service records:* The service records marked with an asterisk appear on the Black Berry smartphone with either Desktop or Black Berry in the title.Service books determine which services are available on your Black Berry® device.At times, the service books become corrupt and can cause the Blackberry Enterprise Server (BES) to fail upon synchronizing updates of PIM data such as calendar or address book entries.

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